Walk-ins are welcome at our Basildon store, but appointments ensure prompt service and privacy.

How long does the service take?

Many services are same-day or next-day. We’ll always give you a clear timescale when you book.

Do your services come with a guarantee?

Yes. All services are covered by our lifetime aftercare and quality guarantee.

Gold Chain Repairs in Epping

Essex & Kent’s Highest Rated Independent Jeweller | 400+ 5★ Reviews | Eastgate Shopping Centre, Basildon

Trusted Gold Chain Repairs for Customers in Epping

Samuel Perry is the highest-rated independent jeweller in Essex and Kent, with over 400 five-star reviews. We offer expert-level gold chain repairs for clients travelling from Epping and beyond.

– 400+ 5★ reviews
– Bespoke service & lifetime aftercare
– Walk-ins welcome, 7 days a week

Book Your Gold Chain Repairs

Travelling from Epping

Our store is based inside Eastgate Shopping Centre in Basildon. It takes approximately 38 minutes to reach us from Epping by car or public transport, with 3 hours of free parking on site.

FAQs about Gold Chain Repairs

Do I need to book?
Walk-ins are welcome, but we recommend booking to avoid waiting.
How long does it take?
Many services are same-day, especially for repairs and permanent jewellery.
Is there a guarantee?
Yes. All work includes lifetime aftercare and full documentation where required.

Gold Chain Repairs – Revive What You Love

Snapped clasp? Broken link? We get it — your gold chain isn’t just metal, it’s memory. At Samuel Perry, we treat every repair as a restoration of sentiment. We don’t rush — we get it right.

Each repair starts with a careful visual inspection to identify stress points or hidden weaknesses. Our in-house jewellers then use precision soldering and high-magnification tools to repair your chain without compromising strength or integrity.

We Commonly Repair:

Broken chain links and snapped joins
Faulty or broken clasps
Stretched or worn connecting rings
Lightweight chains with sentimental value
Chains with integrated pendants or charms

Why Our Clients Trust Us

Free quote & assessment before we begin
400+ 5★ reviews from happy clients across Essex
Cleaned, polished and returned looking new
Every piece is insured while in our care

Real Stories, Repaired Chains

“My gold chain had been sitting broken in my drawer for 3 years. Samuel Perry brought it back better than new — polished, fixed, and wearable again. Thank you so much!”

— Jasmin D., Verified Client

Serving All of Essex & Beyond

Whether you’re from Chelmsford, Southend or London — it’s worth the journey. We’re based inside Basildon’s Eastgate Shopping Centre with easy parking and same-day walk-in assessments.

Book Your Chain Repair Now

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.